How to Change PayPal Primary Email? [Best Tips 2023]

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Do you want to know how to change PayPal primary email? Have you faced problems to change PayPal primary email? In this article, we are describing it in detail. Keep reading. 

When it comes to online payment platforms, nothing beats PayPal. It is one of the best options for money transfers. Aside from the features, service and customer support are other reasons why it has a large user base. It allows users to send money anywhere just by providing their email address.

Therefore, you can also receive money online from anyone by simply giving them your email address associated with PayPal. However, you may encounter a small problem if the email ID associated with your PayPal account is not in use or is disabled.

In this case, the only option you have is to change the primary email address of your PayPal account. Although PayPal allows multiple email addresses for your account, your PayPal administrative email address is the primary email address associated with your account. You can use your PayPal administrative email address to change your account information, such as changing your address, adding or removing linked bank accounts and credit cards.

In this article, you will learn how to change the email ID associated with your PayPal account.

A little information about Paypal

PayPal Holdings, Inc. is a U.S. company that operates an online payment system in most countries that enables online money transfers and serves as an electronic alternative to traditional paper-based methods such as checks and money orders. The company operates as a payment processor for online merchants, auction sites and many other commercial users, for which it charges fees.

PayPal was founded in 1998 as Confinity and went public in 2002. That same year, it became a subsidiary of eBay and was valued at $1.5 billion. In 2015, eBay spun off PayPal as an independent company. The company is ranked 204th on the Fortune 500 list of the largest U.S. companies by revenue in 2019.

PayPal was founded by Max Levchin, Peter Thiel and Luke Nosek in December 1998 as Confinity, a company that developed security software for mobile devices. However, this business model was not a success, so the company shifted its focus to digital wallets. The first version of PayPal’s electronic payment system was launched in 1999.

What is PayPal’s primary email address?

Your primary PayPal email address is the one you used when you signed up. This is the email address where you will receive all important account related emails, message center and anything else related to your account. This is your primary email address for Paypal. It is the primary means of communication with you. The advantage is that it can be changed at any time.

How to update your email address in PayPal?

Follow the steps below to update your PayPal email address.

Step 1: Register with PayPal.

Step 2: After that, go to Settings.

Step 3: Now click on the plus sign (+) next to Email. (located on the right side of the screen).

Step 4: Now enter your new email address and click Add email.

Note: Remember that after adding a new email address to your PayPal account, it must be confirmed.

Step 5: Next to the newly added email address, click Update and then click Confirm this address.

How to update an additional email address in PayPal?

Follow the steps below to update your additional email address in PayPal.

Step 1: Register with PayPal.

Step 2: After that, go to Settings.

Step 3: In the Email section, click Update next to the email address.

Step 4: Now update your email address and click on Edit email address.

How to delete an old e-mail address?

To remove an old PayPal email address, simply click on the “Remove” option next to that address.

Use of a mobile application

Users who prefer to use PayPal through the mobile app instead of a web browser or desktop computer can change the primary email in the PayPal app just as easily as desktop users.

First, open a PayPal account on your mobile device and log in if you have not already done so.

  • After logging in, click on the Settings icon at the top of the screen.
  • Then select the “Personal Information” option from the options provided.
  • In the next step, tap on the “Email” option in the iOS app. On the Android device, tap on “Email addresses”.
  • After that, you have to click on “+ Add new email” to add the email to the PayPal account you want to set as your primary email.
  • Now enter your email address and click the “Add” button.
  • Once you have entered your electronic ID, a confirmation email will be sent to you.
  • You will need to open the email you receive and click Confirm my email address.
  • Now enter your PayPal account password and click “Confirm my email” to confirm.
  • Next, click on the email account you just checked and select Make this email the primary address.
  • Finally, click on the Confirm button.

You are ready to go. Now that you have a new primary email address, you can delete or keep the old primary email address. Know more about the Paypal fee calculator.

Error adding an email address in PayPal?

Now we know that it is very easy to change the primary email address in PayPal. But sometimes things are not as simple as they seem. If you’ve ever tried to add an email address to your PayPal account without success, you know exactly what I’m talking about. When you try to do so, PayPal constantly gives you an error message and you’re left in a helpless position. But when it comes to technology-related issues, TechUntold is always there for you. So we have found a solution to your PayPal problems related to adding emails.

Never forget

When adding your email address to your PayPal account, be sure to take all necessary security measures. Also, always remember to only enter your details on the official PayPal website or app, as a mistake can have serious consequences. Hopefully you were able to change the primary account on your PayPal account using our guide. And if not, we hope these corrections have helped you.


Q. Why can’t PayPal change my primary address?

Your primary address on PayPal is your shipping address. Therefore, make sure it is up to date when you make an online purchase with PayPal. You cannot change your primary address to an address in another country. If you move abroad, you will need to close your PayPal account and open a new one.

Q. Why can’t I remove my PayPal address?

PayPal does not allow you to remove address data that has a status of “Home”. The only way to remove a home address is to add another address and click the “Make Home” link in the status column. You can then remove the old home address information.

Q. Why does PayPal need my address?

PayPal needs your mailing address because we use it as the default billing address. Also, some credit card companies use your mailing address for authentication, even if you have a different billing address.

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