Questions to Ask Before Hiring a Cloud Marketplace Expert

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The cloud marketplace is an increasingly popular method for companies to adopt, manage and scale their computing infrastructure. As a result of this approach, businesses have immediate access to a diverse portfolio of services without the risk associated with building, maintaining, and securing their own data centers.

Through a cloud marketplace, businesses can find a solution that best fits their individual needs without the need to hire a team of experts to manage their own infrastructure. In most cases, the business does not have to worry about upfront costs or long-term commitments when using a cloud marketplace.

In this article, we’ll take a look at some of the most important questions businesses should ask when using a cloud marketplace expert.

What are your qualifications and experience with cloud marketplaces like Amazon Web Services?

It’s very important that the expert you’re considering hiring has experience working with the top cloud service providers.

If you need to run your application on Microsoft Azure, then you want to ensure that the company has working relationships with Microsoft and is informed about recent changes or updates that could impact your business.

Make sure that the company’s employees are certified by the cloud marketplace they serve (e.g., AWS Certified Solutions Architects).

How will your business benefit from using a cloud marketplace rather than building its own infrastructure?

Businesses that use a cloud marketplace typically experience several benefits, including:

  • Faster time to market as the technology is readily available and implemented quickly
  • Reduced maintenance costs as the provider manage hardware updates and patches
  • Increased flexibility as the provider can rapidly scale up or down in response to changes in demand
  • Reduced capital expenses (CapEx) as the provider takes on the risk of heavy investments in hardware and technology

Does the company provide ongoing support for the services they’re providing you?

It is important that the expert offers ongoing support. This ensures that your software will always be running at peak performance without any headaches on your end.

Make sure that the company has a formalized incident response policy in place to guarantee timely service restoration when an issue does arise.

What type of pricing model does this provider offer?

Businesses benefit from pay-as-you-go pricing models, which are offered by most cloud marketplaces. With this approach, you only pay for what you use.

Typically, there are some upfront costs involved with setting up your account on the marketplace, but these will be recovered by savings in other areas of your IT budget.

Does the provider have an SLA that guarantees uptime?

Most cloud providers offer service level agreements (SLAs) that guarantee minimum uptime for your services. Make sure the provider you’re considering has an SLA in place to protect your interests.

Typically, these contracts provide a certain percentage of availability for specific software, processes, and features. The SLA typically includes penalties if specific requirements are not met.


If your company is interested in scaling its technology quickly, then it makes sense to use a cloud marketplace that can scale up or down within minutes to meet demand.

As the use of public cloud services grows, so does the importance of knowing how to work with these service providers and evaluating their reliability and expertise in the marketplace.

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